I chose this hotel for attending a corporate offsite and it provided further facilities such as free valet parking, a 24-hour front desk, and 3 fully-equipped conference rooms which accommodated up to 200 people. The hotel also had 2 meeting rooms available for events. The business center, complimentary newspapers in the lobby, and dry cleaning/laundry services were also featured amenities.

One service that I missed for my work was access to a well-equipped fitness center.

Very spacious rooms with an impeccable cleanliness, rich breakfast, friendly and helpful staff. Perfect directions and information from the reception. Reliable airport shuttle service. Great location right in the city center.

The room was very comfortable, staff were very helpful, polite & friendly, excellent breakfast.

It would be a good idea to offer visitors a map of Cluj or at least place one in each room. Each day after I left the hotel I realised I forgot to ask for one and it was too much trouble to go back! This is not a complaint rather a suggestion!

I chose this hotel for attending a symposium and was pleased with the facilities offered. The hotel provided free valet parking, a 24-hour front desk, and 3 fully-equipped conference rooms that could seat up to 200 people. The business center was useful, and the availability of 2 meeting rooms for events was a plus. Complimentary newspapers in the lobby and dry cleaning/laundry services were also provided.

The only service that I missed for my work was a dedicated printing and copying service. Having such a service available would have been convenient for my business needs.

........Atmosphere!!!!!

.....The cleanless of the floor, and I think the hotel is maximum 3 stars+....for example - did" not have food in the evening, complete dotation in the bathroom, and the price is for another kind of persons !!!! This is my personally opininon, and it can not be used as officially. Dacian Dicu - Andrei Bogdan and Lena horvath.

The beds were comfortable, bathrooms well-appointed, staff friendly and helpful. Lovely room, large space, great breakfast selection. Good WiFi, on-site parking, nice pool and sauna. Easy walk to old town.

Nothing.

Service and location

The way weddings spill uncontrolled into the main lobby interfering with the hotel staying guests comfort and well being. Running children and wedding party people watching TV over the heads of hotel guests eating at the bar tables are unacceptable.

The value for money at Opera Plaza was excellent - a spacious and clean room with all the amenities, including a king size bed and a large bathroom. The location was ideal, within walking distance of the central square, and the staff were incredibly kind and helpful throughout our stay.

This definitely no five star hotel en very unfriendly staff.

Too much Chlorine in the pool. You can smell it on the first floor of the hotel caused by not closing the door to the pool, unfriendly staff, bad breakfast.

There was no air conditioned in the room and the temperature was around 30ºC, the internet was by a 50cm long ethernet conection, in the same corridor of my room there was the entry of the Casino, there was no room service before 00:00h so I had to take a sandwitch for dinner before 10 hours of travel. Summarizing this is not a 5 stars hotel

Exceptionally helpful front desk. When I arrived early, they had my room ready and even upgraded me to a larger room. I was pleasantly surprised by the plate of fresh fruit waiting for me. The bed was incredibly comfortable, and the bathroom had plenty of extra amenities. I also appreciated the free parking in the downtown area. I highly recommend this hotel for its knowledgeable staff and excellent accommodations.

The door was really a very nice man helped us in every way he could over the night really a helping hand.

The lady at the desk of a arrival at was night was not to much of a help when 1 of our guest had his trousers soaked in the pool we were trying to get him a dryer and she was not to much of a help same with few other things everything you asked was a big no

Friendly staff, and a great loaction

Smooking is permitted in indoor areas and in the food areas. But the problem is smoking is permitted in these locations country wide. Would be great to see smoking stopped where food is served indoors

had a great stay at this hotel in cluj. everything was spotless and the breakfast was amazing. the staff were so kind and helpful. definetly exceeded my expectations.

No complimentary water in the room.

I commend all the staff for their helpfull & friendly service. I will stay here agian. They attended to my simple special requirement and beyond my expectation.

Impossible to dislike anything.